Our Privacy Policy
Investment advisers are required by law to inform their clients of their policies regarding the privacy of client information. We are bound by professional standards of confidentiality that are even more stringent than those required by law.
Federal law gives the customer the right to limit some but not all sharing of personal information. It also requires us to tell you how we collect, share, and protect your personal information.
TYPES OF NONPUBLIC PERSONAL INFORMATION (NPI) WE COLLECT
We collect nonpublic personal information about you that is either provided to us by you or obtained by us with your authorization. This can include but is not limited to your Name, Date of Birth, Investing Information, and Credit Card Numbers or Information. When you are no longer our customer, you have the authority to delete all your data from our side.
SOURCES OF PERSONAL INFORMATION
We may also collect Personal Information about you from third-party sources, such as banking verification services, consumer reporting agencies, unaffiliated third-party service providers, brokers, banks, or government databases. All information we collect or receive from such third-party sources is referred to as “Third-Party Information.”
We use Plaid Inc. (“Plaid”) for account linking services and to gather your data from financial institutions. This data may include historical and ongoing information, including transaction information, from time to time from all your sub-accounts (e.g., checking, savings, and credit card) accessible through a single set of account credentials, even if only a single sub-account is designated by you. By using our services, you grant us and Plaid the authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Plaid in accordance with the Plaid Privacy Policy. (https://plaid.com/legal/#end-user-privacy-policy).
We also use certain third-party service providers to assist with operating the Alphanso Platform, including, but not limited to, detecting or preventing fraud, spam, abuse, security incidents, and other harmful or illegal activity, conducting security investigations or risk assessments, or verifying or authenticating certain information or identifications provided by you. You agree to Alphanso sharing your information with such third-party service providers.
HOW THE INFORMATION IS USED
Our primary purpose in collecting information about you is to provide you with a secure, smooth, efficient, and customized experience. We may use information about you to (1) provide, understand, improve, and develop the Alphanso Platform and Services, (2) create and maintain a trusted and safe environment (such as to comply with our legal obligations) and (3) provide, personalize, measure, and improve our advertising and marketing.
PARTIES TO WHOM WE DISCLOSE INFORMATION
All Investment Advisers may need to share personal information to run their everyday business. In the section below, we list the reasons that we may share your personal information:
- For everyday business purposes – such as processing your transactions, maintaining your account(s), responding to court orders and legal investigations, or reporting to credit bureaus;
- For our marketing – to offer our products and services to you;
- For our affiliate’s everyday business purposes –information about your transactions and experiences and information about your creditworthiness.
If you are a new customer we may begin sharing your information on the day you sign our agreement. When you are no longer our customer, we may continue to share your information as described in this notice. However, you can remove all your information from our side.
PROTECTING CONFIDENTIALITY OF CURRENT AND FORMER CLIENT’S INFORMATION
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law, including computer safeguards and secured files and buildings.
FEDERAL LAW GIVES YOU THE RIGHT TO LIMIT SHARING – OPTING OUT
Federal law allows you the right to limit the sharing of your NPI by “opting out” of the following: sharing for affiliates’ everyday business purposes – information about your creditworthiness or sharing with affiliates or non-affiliates who use your information to market to you. State laws and individual companies may give you additional rights to limit sharing. Please notify us immediately if you choose to opt out of these types of sharing.
DEFINITIONS
Affiliates – companies related by common ownership or control. They can be financial and non-financial companies; Non-affiliates – companies not related by common ownership or control. They can be financial and non-financial companies; Joint marketing – a formal agreement between non-affiliated financial companies that together market financial products or services to you.
Please email us at contactus@alphanso.ai if you have any questions. Your privacy, our professional ethics, and the ability to provide you with quality financial services are very important to us.
